Clone Ticket issue


#1

Hallo guy’s,
I migrated to 5.2.15 beta release 69 and now every time i run the create and clone current Ticket action samba is taking me to the change customer screen.
Any idea why?
EDIT: I installed 5.2.16 release and still tha same problem.
@emre
Thank you.


#2

May not fix your issue but that version is older than the release version. You should upgrade to the release version. I have not tested that but it could be a rule you have for ticket closing event. It has to close one ticket to create the clone.

Try testing it on a stock database if it still does it then we can figure out what changed.


#3

Thanks.
I tried to update to 5.2.16
Still same problem


#4

Yes I didn’t expect it would fix it. Just wanted you to know


#5

It will work fine on next update. I expect to have an update soon.


#6

We solved your problem. Please update your SambaPOS to 5.2.18


#7

Thank you very much.
Now working perfectly.