I have added order tags to many of our menu items but when the receipt is printed the order tag cost does not show on the receipt (shows as $0.00) but is included in the total for the receipt/ticket
I have included an image of the ticket as well as the ticket script below
[LAYOUT]
– General layout
27,112,0,25,250
TREE BAR
Ticket
Date:{TICKET DATE}
Time:{TIME}
{ENTITIES}
Ticket No:{TICKET NO}
-
{ORDERS}
=
{DISCOUNTS}
[Total Gift:|{ORDER STATE TOTAL:Gift}]
{SERVICES}
Total:|{TICKET TOTAL}
{PAYMENTS}
=
T H A N K Y O U
[DISCOUNTS]
{CALCULATION NAME} %{CALCULATION AMOUNT}|{CALCULATION TOTAL}
[SERVICES]
{CALCULATION NAME}|{CALCULATION TOTAL}
[PAYMENTS]
{PAYMENT NAME}|{PAYMENT AMOUNT}
[ORDERS GROUP|PRODUCT GROUP]
-{GROUP KEY}-
[ORDERS]
– Default format for orders
- {QUANTITY} {NAME}|{TOTAL PRICE}
{ORDER TAGS}
[ORDERS:Gift]
– Format for gifted orders
- {QUANTITY} {NAME}|GIFT
{ORDER TAGS}
[ORDERS:Void]
– Nothing will print for void lines
[ORDER TAGS]
– Format for order tags
* {ORDER TAG NAME} | {ORDER TAG PRICE}
[ENTITIES:Table]
– Table entity format
Table: {ENTITY NAME}
[ENTITIES:Customer]
– Customer entity format
Customer: {ENTITY NAME} | {ENTITY DATA:Phone}
Are the tags set to include in order price?
Hi,
just to clarify, where is this done?
In the order tag settings.
Without seeing onscreen ticket and order tag price it’s hard to tell but I’m guessing you have set tag as include in order price. But don’t know what prices should be.
And your orders don’t add up to total… unless your using the price tag which shows the original product price rather than the price with the tag included…
Good Night,
please see below screen shots of the order tag setup
The Order tag prices are showing up in the total on the ticket/receipt but we also need the individual order tag prices to show where the order tag line is on the ticket.
in my example *bacon is $3.00. It adds in the total but does displays as 0.00 on the ticket
These seems to be something incorrect on the format of the ticket as the order tag name is showing but not the order tag price from the following line
* {ORDER TAG NAME} | {ORDER TAG PRICE}
As I suggested you have the option of add to order tag price ticked… First tick option on second screenshot.
This option makes tag value increase order price rather than show as separate priced tag.
It probably isn’t reflected as expected on print as the order price tag probably needs changing to reflect an order price rather than exact product price
