I’ve found that when the Waiter adds another ticket to the same table the new ticket is created with ticket user = *. This only happens when the Auto Logout of the terminal is switch on. When the Auto Logout is not selected the ticket is created correctly.
I’ve also notice that there are no User name at the bottom right corner when the new ticket is created with the Auto Logout selected, but the user name do appear when the Auto Logout for terminal is not selected. Any suggestion on how I can fix this?