Hi, I’ve found that when the Waiter adds another ticket to the same table the new ticket is created with ticket user = *. This only happens when the Auto Logout of the terminal is switch on. When the Auto Logout is not selected the ticket is created correctly. I’ve also notice that there are no Us…

If there’s no username at the bottom no one is logged in. Sounds like when I had a similar issue and it’s because there’s a lot of automation happening the screens don’t change. What live actually got is a logged out pos but instead of showing the login screen it stick on the ticket screen To solve…

Create Ticket action does not work with Auto Logout option

V5 Question

JTRTech April 11, 2018, 5:05pm 4

Dont duplicate post, it achives nothing, I replied to your other post.

1 Like