Custom Ticket Screen

[Ambrosia_Ind_Res]

Hello Everyoe I just need a little bit info how to customise the ticket screen to show the customer name and contact number both instead of just the contact number.

[emre]

See this topic for details of options we have.

Entity Type Display Format, Primary Field & Format, Balance Display

@emre, what is the proper syntax to use in these fields, and where are they used? Display Format Primary Field Name Primary Field Format Account Balance Display Format [image] For example, assuming I have a Customer named John Doe with a Phone Number of 3333 3333, and 10 Points… In Display Format, if I enter [Name]-[Phone]-[Points], then I see at the top of the Ticket -33333333- (525.00) If I leave the field blank, then I see at the top of the Ticket: John Doe (525.00)

[Ambrosia_Ind_Res]

Hi @emre I tried it but its not working I have this setting how can I show both name and number on the ticket screen I just need another tab that says customer and shows either name or number

[emre]

Right click on Table Header area and click “Add Remove Columns” to add the name column.

[Ambrosia_Ind_Res]

I have right clicked on all the places but nothing comes up except this.

[Jesse]

It is really hard to find the correct spot if you have no tickets listed. Its a very narrow spot. Make some tickets and then click on the ticket header area.

[emre]

Try Restarting SambaPOS and login with Admin user.

[Jesse]

Good catch @emre I didnt notice that… Waitstaff probably has no permissions for that.

[Ambrosia_Ind_Res]

Thank you Emre it worked but when I close and open it again it goes back to the same way. Is there a special trick to save the changes.

[Jesse]

Immediately logout and close SambaPOS then restart it after making your change, that will save the layout file.

[Ambrosia_Ind_Res]

Thank you Kendash and Emre. It worked.