Customer account issue

hello just started to use customere account on Samba POS 5 but if I close a ticket using customer account, when I try to check the customer details are always empty, what should a do?

What do you mean when you check customer details? Look at accounts and look at the customer name

sorry for the delay, I was sure to answer from my mobile but looks like I didn’t.
by the way, I mean once I opened the customer account, it allowed me to settle the bill with the customer account bill, but if I go to check the customer account status it appears empty, with no “pending bill”

I am not sure what you mean. If you paid it with customer account then there would not be an open ticket. You can see their account balance in Accounts

https://kb.sambapos.com/en/5-4-8-c-customer-accounts-management/

The problem is that, once settled the ticket does not appear on the customer account


details, is like they sharing the same account, not divided per each customer