Customer accounts change debit to credit?

The report you show is ticket payments. Those tickets were paid by the account so for payments report it is correct and it have mooved from sales/receivables to account the same as it does for cash or card.
For customer accounts what you are presumably looking for is something to report accounts and their balances.
Have a look at this and see if it helps at all;

Note that when the accounts are paid the payment is not a ticket payment so doesnt report in the ticket payments expression hence the report in the linked topic.

If using accounts I would also look to create a section on the report to show the account balances so you are able to monitor the balances and stop anything getting out of hand for which the simplest solution is a accounts balance section on the work period report so you see it every day.

1 Like