@eddhasaj Hi there, I imported @JohnS zip file into the database to try these features out, everything works as expected for the main.html file. It behaves as per your description above i.e.: all items listed on one line.
I tried troubleshooting this and realised the HTML headers seem to be replaced every time a Ticket action occurs i.e. the
main.html only lists the “Order Tags” and has no "
How did you fix this situation if I may ask? Thanks in advance