Customer receipt shows a number 2 at the bottom of each print

V5 Question
1

Customer receipt shows a number 2 at the bottom of each print. Here is my code:

[LAYOUT]
-- General layout
<C11>Nelsons Bar
<J00>
<J00>{TICKET DATE} {TICKET TIME}|Server: {USER NAME}
{ENTITIES}
<EB>
[<L00>NOTE: {NOTE}]
<DB>
<F>-
{ORDERS}
<F>=
<EB>
{DISCOUNTS}
[<J00>Total FREE:|{ORDER STATE TOTAL:Gift}]
<J00>Subtotal:|{PLAIN TOTAL}
<DB>
{TAXES}
{SERVICES}
<EB>
<J10>TOTAL:| {TICKET TOTAL}
<DB>
<F>-
{PAYMENTS}
[<L00>CC Info: {TICKET TAG:CCtype} ({TICKET TAG:CCdigits})]
[<J00>CHANGE:|[=F(TN('{CHANGE TOTAL}'))]]
[<F>=
<J00>{TICKET TAG:GCN}|Balance: [=F(TN('{TICKET TAG:GCB}'))]]
<F>*
<C00>Thank you for visiting          
<F>*
<C00>Nelsons Bar
<C00>Melville Rd,
<C00>Southsea,
<C00>Portsmouth,
<C00>PO4 9TB
<C00>VAT Number: 251 5179 14
<XCT>27,7,10,50,7
<XCT>27,112,0,48
<cut>

[DISCOUNTS]
<J00>{CALCULATION NAME} {CALCULATION AMOUNT}|{CALCULATION TOTAL}

[PAYMENTS]
<J00>{PAYMENT NAME}: | {TENDERED}

[ORDERS]
-- Default format for orders
<J00>{QUANTITY} {NAME}|{PRICE} {TOTAL AMOUNT}
{ORDER TAGS}

[ORDERS:Gift]
-- Format for gifted orders
<J00>{QUANTITY} {NAME}|**FREE**
{ORDER TAGS}

[ORDERS:Void]
-- Nothing will print for void lines

[ORDER TAGS]
-- Format for order tags
<J00>  {ORDER TAG QUANTITY} {ORDER TAG NAME}| {ORDER TAG PRICE}

[ENTITIES:Table]
-- Table entity format
<L00>Table: {ENTITY NAME}

[TAXES]
<J00>Tax Total:|{TAX TOTAL}

Receipt with 2.jpg3024×4032 2.53 MB

2

Ive changed the topic to V5 Question as this isnt an issue with V5, you have a configuration issue in your template somewhere

what are the codes under your VAT number at the bottom of your receipt? i assume one is a drawer kick code? whats the other, it could be that that number 2 is the first digit of one of those codes being displayed for some reason

3

Guessing the other is meant to be a cut code maybe.
Move your kick code to a second template, that way you can have more control and will mean print bill wont always open the drawer and you could use that print job on a automation command for a no sale/drawer open button for manager/admin.

4

no I just have two kick codes there since I have never had the time to remove one. the cut the paper. I have been asked to have it to kick the draw open everytime. So I found it easier putting it into the code. Do yyou think it is the kick code doing that?

5

My guess is the <cut> command is the culprit. Remove it and see what happens.

6

You are right, however it doesnt cut the receipt anymore. How would I get it to cut without that command?

7

try putting cut command above de kick code or go to properties of your printer and there should be a tab where you can configure it to cut paper after every print

1 Like
8

THat didnt seem to cut at all still. Only works underneath the kick code

9

then try the properties settings that should work :wink:

normally would show you or explain more detailed but dont have my pc with me atm so cant look it up

1 Like
10 
<XCT>27,7,10,50,7

If it is for beep this looks like incorrect. Can you try removing this?

PS: 50 is decimal code for 2 character.

1 Like
11

What is the printer model you are using?
I once had a chinese printer that did something similar… I ended up giving up on it and just roll with it hahaha

12

The printer is a star tsp100eco