Database tools import or database restore loosing "Change Ticket Properties" v5.1.60

after .txt import or complete database restore I loose all “Change Ticket Properties” Actions and they show as Undefined. v5.1.60

Do you have something I can test on my side? For example which txt are you importing?

Undefined action is usually not having the ‘more ticket actions’ module installed isnt it?

All modules are installed.
If I clone the undefined action and change it to “Change Ticket Properties” it still has the original settings saved.

@silentbob thank you very much for the file. You’re right there was an issue with that action’s internal naming and your import file needs to be updated as:

Find:
Change Ticket Properties
Replace:
ChangeTicketProperties

Saving it and importing again will solve the issue.

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Perfect I updated them in the database and everything is working fine now.
Thank you

I added that fix into “Upgrade Old Rules” maintenance function for .61 release.

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