- Go to manage on Navigation screen
- On the left click settings (if it already hasn’t been highlighted) then on the left look for “Database Tools”, and click it.
- At the bottom you should then see “create default tasks”. This will only show if there is nothing in the selection windows.
- This will create “clear all database transactions”. Click it to highlight.
- Click execute task at the bottom.
If done correctly it should take you back to login screen. Once logged in you shouldnt see any previous work periods and no tickets. Then to ensure its working, once you open new work period,
Check your reports and date back to other days to ensure there’s no values. Accounts should also have no values there.