In the delivery screen, we select whether the customer wants delivery or collection using a ticket tag, but the delivery charge is being added in both cases. What can we do to prevent the delivery charge from being added to the receipt for collection?
Hello @ilkan,
You can achieve what you want by applying below source and adjusting it according to your needs;
https://kb.sambapos.com/en/2-3-13-a-how-to-add-service-charge-manually-by-using-a-button/
NOTE: TICKET TYPE is the Ticket Tag Name, Take Away and Delivery are Ticket Tag Values.
Scenario-1: Apply Charge via Button (Independent from Ticket Tag’s Ask Before Creating Ticket option);
- If you want to apply the charge manually via an Automation Command Button then you need to change the rule as shown in the below image;
Scenario-2: Applying the charge without a button (Auto Apply);
2.1. If the Ticket Tag’s Ask Before Creating Ticket part is Selected you can use any of below options.
2.2.a) If the Ticket Tag’s Ask Before Creating Ticket option is Unselected and if you select the Ticket Tag BEFORE you place the orders then you need to change the rule as shown in the below image;
2.2.b) If the Ticket Tag’s Ask Before Creating Ticket option is Unselected and if you select the Ticket Tag AFTER you place the orders then you need to change the rule as shown in the below image;
