Delivery charge void error

i cant void delivery charge >>>>

i cant i do for that

How is it added, default using calculation selector you can set toggle.

How is the charge being added. Probably need additional automation to remove when ticket total =0 or something.

That’s all I’ve done>>>>>>>>

thaaaaaaaaaaanx i did it

Hi. Everything is going well except one thing when I follow this tutor to define a delivery charge. I can’t see the delivery charge on the services section on the ticket. It is on the discount section. Any idea ?

Date:02/01/2018
Time:13:08
Customer: 
50 Nar Rd
N12 111 LONDON
Ticket No:51
------------------------------------------
- 1 LAMB BURGER.1/4 LB 2.30
- 1 VEGI BURGER.1/4 LB 2.50
- 1 CHICKEN BURGER.1/4 LB 2.50
------------------------------------------
==========================================
Delivery Charge %1 1.00
Total: £ 8.30
==========================================

Not sure what you mean that looks correct to me. Show your printer template.

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[LAYOUT]
-- General layout
<T>SHOP2
<L00>    111 Black Rd, London N12 111
<L00>          Phone: 0111 111 1111
<L00>
<L00>Date:{TICKET DATE}
<L00>Time:{TIME}
<L00>
{ENTITIES}
<L00>Ticket No:{TICKET NO}
<F>-
{ORDERS}
<F>-
<L00>{NOTE}
<F>=
<EB>
{DISCOUNTS}
[<J10>Total Gift:|{ORDER STATE TOTAL:Gift}]
{SERVICES}
<J10>Total:|£ {TICKET TOTAL}
{PAYMENTS}
<DB>
<F>=
<C10>T H A N K   Y O U

[DISCOUNTS]
<J00>{CALCULATION NAME} %{CALCULATION AMOUNT}|{CALCULATION TOTAL}

[SERVICES]
<J00>{CALCULATION NAME}|{CALCULATION TOTAL}

[PAYMENTS]
<J00>{PAYMENT NAME}|£ {PAYMENT AMOUNT}

[ORDERS]
-- Default format for orders
<J00>- {QUANTITY} {NAME}|{TOTAL PRICE}
{ORDER TAGS}

[ORDERS:Gift]
-- Format for gifted orders
<J00>- {QUANTITY} {NAME}|**GIFT**
{ORDER TAGS}

[ORDERS:Void]
-- Nothing will print for void lines

[ORDER TAGS]
-- Format for order tags
<J00> * {ORDER TAG NAME} | £ {ORDER TAG PRICE}

[ENTITIES:Table]
-- Table entity format
<L00>Table: {ENTITY NAME}

[ENTITIES:Customer]
-- Customer entity format
<J10>Customer: {ENTITY NAME}  Tel: {ENTITY DATA:Phone}
<J10>{ENTITY DATA:Address}  {ENTITY DATA:Street}
<J11>{ENTITY DATA:PostCode} {ENTITY DATA:Town}

It’s where it should be. Why do you think it’s not.

Because I defined the delivery charge as 1 GBP amount. Not a rate. It is showing like this
Delivery Charge %1.
I want only like this.
Delivery Charge 1.
I know I can remove the “%” from the template.
But at this situation other discounts will not displayed correctly.

Show your calculation setup.

1 Like


Everything look correct. That should appear in the Services section.

Try deleting the Calculation Selector, since you already have Automation controlling the Calculation Type.

1 Like

You can probably delete the remove rule it is redundant if you only want it applied if above specific amount. Unless your doing that to catch canceled or voided orders taking it below amount. But I agree the selector is not needed.