Difficulties in deleting the list of products

karel · November 23, 2020, 12:49pm

I want to create a product list but when I try to delete the existing list I cannot. here is the screenshot

please it is urgent

Posflow · November 23, 2020, 1:08pm

Remove those products from the Menu categories then delete them in the Product list

Jesse · November 23, 2020, 1:10pm

Its telling you what’s wrong. Remove it from your menu then delete it.

karel · November 23, 2020, 2:28pm

I am unable to remove the products from the list. I realize that it is a pre-existing list and it must be emptied to create a new list and a new menu Capture 1

karel · November 23, 2020, 2:31pm

all pre-existing products cannot be deleted or the database is empty

Jesse · November 23, 2020, 2:48pm

Go to Products > Menu List and remove them from your menu. Then remove them from products.

Also look at kb.sambapos.com for step by step on how to use and configure sambapos.

karel · November 23, 2020, 3:04pm

the real problem is that the menu is empty and I have read the knowledge base but afterwards. this is why I am turning to you because I will satisfy a customer as soon as possible
sorry for the inconvenience sir

Jesse · November 23, 2020, 3:08pm

Menu is not empty… you havent even pressed edit on the menu yet. Slow down and look at it. Select Menu and press edit. Delete all your categories then delete your products.

If you are reselling SambaPOS please take the time to learn it first. We also have official Reseller partnerships you can apply for.

Jesse · November 23, 2020, 3:14pm

This is in the KB. Please take the time to read through the KB before you sell SambaPOS to a customer.

Memo · November 23, 2020, 3:33pm

Here’s a visual for you