Display payment screen closes when Total and Charged amount is equal

[Rang]

It is very strange that when I enter the total and charged amount is equal, when I press a payment type (cash or pin) then the Display payment screen closes (and it prints a kitchen receipt, not a normal ticket receipt… WHY?

I dont want that the payment display sreen closes. How can I fix this?

[RickH]

I don’t use the payment screen at all, I have fast cash buttons setup on the main post screen, but it would make sense to me that if you have paid the ticket and there is no outstanding balance then the payment screen would close, there’s nothing left to pay so no need for the payment screen

Why do you need the payment screen to stay on the screen once the ticket is paid?

[Rang]

Because I have a print bill button on my payment screen.

[QMcKay]

Add the Action for Execute Bill Print Job to the Rule called Ticket Payment Check. This will cause the Bill to be printed when the Total and Charged amount are equal.

You can also create an Action that prompts to print the bill or not, giving you a choice…

[New 4.1.37] Ask Question Action

This feature was a missing piece in our automation system. Now you can ask questions to user and execute a command with selected command parameter. I’ll add more tutorials but I’ll show some brief examples. For example you can ask if he wants to print a bill. [image] It executes Print Bill command by sending selected Button to Command Value parameter. [image] You can define values for buttons. For example that can be asked when discount button clicked. [image] When No discount butto…

[Rang]

Thank you all. I fixed it
Nice one to ask for a print!!