I have an Entity Type named “Customer” - this is a customer account type entity.
When I use the Entity Search screen and select a customer in a new ticket, I can see SambaPOS recognizing this correctly:
However when I try to access this data via relevant tags they call come back blank except “ENTITY BALANCE”, here are the tags I am using to try to access this data:
{ENTITY DATA:Customers
Expected Return: Customer entities primary field
Actual: Nothing
{ENTITY DATA:Customers:Phone}
Expected Return: Customer entities custom field “Phone”
Actual: Nothing
{ENTITY BALANCE:Customers}
Expected: Balance of selected Customer
Actual: Works as expected
Does anybody see where I am failing here?