Entity screens refreshing on other terminals

V5 Question
1

I have a multi terminal setup.
For example Till 1 on left, Till 2 on right.
On till 1 i am searching for test customer
On till 2 I search for cash sale open a ticket. When I close this ticket and go back to Customer search entity screen, any other terminal that has this entity screen open refreshes (clears and text Eg. Till 1 “Test Test”)

Single Item
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This also happens on another entity screen that has a report with search panel.

I have tried creating a separate entity screen for each terminal but it is still happening.

Any ideas??

2

Ticket close initiates an Entity Refresh this is by design so it will refresh tables, kitchen display etc. I am fairly sure we have a feature to turn that off but I am not recalling it.

EDIT: Try turning off Auto Refresh for the widget. Non custom entity screens may not be able to turn this off.

2 Likes
3

Never noticed that checkbox before. I thought that creating individual entity screens for each terminal would eliminate the refreshing but this does the trick.
Thanks