First off thank you everyone that has been very helpful over that past week or so with our move to Samba.
Though another issue has arouse. I can test print on the ticket and kitchen printer thru EPSON TM Virtual Port assignment tool. And I am able to assign them in Samba printers. Though the printers do not actually print when a ticket should send to kitchen, or when we try to print a guest check. Any help would be greatly appreciated, we are a few hours from launch and can not use the system without printers.
Show some screenshots of your printer settings in samba
This is everything I could think of to take a screen shot of, if you need others please let me know. Thanks again so much,
Templates look default…
Can you send screen shot of your 'Devices and Printers windows in windows?
Presumably if the printers aren’t working the cash draw isn’t opening either?
Have you changed any of the default rules/actions?
Maybe upload a screenshot of the execute print job actions and the Ticket Close and Print Bill automation command rule,
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