Find Ticket De-selects Entities

[pauln]

Hi Emre - just a smaller issue but I have found that using the “Find Ticket” feature when no orders are created will loose any assigned Entities except the 1st.

Sample Gif:

The problem I will face is lots of Customers attend the venue (Customer Selected); Select a Table; then ask “Can they pay upfront?” or “Query their Account (charges)” BEFORE making any orders. I will loose Table assignments when the operator checks a previous Ticket.

The “Before Ticket Closing” rule is fired (Default) in this case marking the original Ticket as Paid before moving to the old Ticket. If a Ticket has an Order, the Ticket Closing Rule is used instead.

I have tested this with Orders attached and there is no problem.
Thanks and let me know.

[Jesse]

You should probably use the save ticket action then because if no orders there it’s dropping the ticket since there never really was a ticket written to database

[emre]

Hmm. You shouldn’t be able to display that ticket when there is an open ticket. I’ll check that.