Currently I have an issue where staff are not selecting a table number or takeaway order when processing an order. We don’t do table service, customers come up to the counter to order. After the order is complete we ask where they are sitting or are they taking away (well they’re supposed to ask). I’ve tried to add an action that opens the Tables window if a table hasn’t been selected into the Settle rule but the table window doesn’t come up. I’ve created a Test button which does bring up the Table window but if I put that Under Ticket it doesn’t work.
Is there something special about the Under Ticket location?
Is there a way to make this work another way?
I don’t want start the order on the Table Selection window but if that’s the only way I might have to.
Cheers
Murray