Gloriafood integration - Promo not applied

I purchased the GloriaFood integration lincence and its working good but I create a promotion for a % discount on cart, when the order is placed the discount named ‘‘Descuento’’ is applied, the order is received in SambaIN with the correct total ($22.38) in this case, but in sambapos the discount is not applied, I tried to create the account and transaction type for this but stills nothing.
Im using SambaIN 1.0.36.

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Thanks in advance.

Have you downloaded latest version of Sambain?

Did you define the discount in sambain settings ? And it’s setup correctly in Sambapos?

I downloaded from https://sambapos.com/?wpfb_dl=185 (from kb site) and I also I tried with SambaIN from https://sambapos.com/?wpfb_dl=202 (this one adds the order tags as Group tag: Order tag name (+price)) and I cannot define any discount in the SambaIN settings.

I created a calculation type, transaction type, and account, it does not work :frowning:
23 3214432

The following is in the log file, how should be handled?

{“id”:69380626,
“name”:“Descuento”,
“total_item_price”:0,
“price”:0,“quantity”:1,
“instructions”:null,
“type”:“promo_cart”,
“type_id”:58583,
“tax_rate”:0,
“tax_value”:0,
“parent_id”:null,
“item_discount”:0.54,
“cart_discount_rate”:0.15,
“cart_discount”:-0.54,
“tax_type”:“GROSS”,
“coupon”:“D5GLOHZKXP10NP”,
“options”:[]}]}]}

The delivery service is working fine.

Thanks.

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Hi, someone know how can I set the GloriaFood promos to be automatically applied in Sambapos?

Hello @Francisco_Lopez, if you can provide us Anydesk Remote Connection Program ID, I can connect to your system and check the situation our for you.

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Thanks for your answer @Nizam, I sent you a PM with my ID.