Hi Jesse, thanks for the reply.
I am also wondering what is missing from this puzzle,
I have gone through the printing rules multiple times, to see if I messed up somewhere.
The printers are all branded ones, we don’t use any cheap printers,
Hi Sushi is using an Epson TM-30 as kitchen printer via Ethernet
Oba Leeds, the one with 10 tablets is using Sam4s GCube as kitchen printer via Ethernet
All takeaway setups are using Star TSP143iiiLAN as Kitchen Printer via Ethernet
I wouldn’t think if it is a printer driver issue as you can see, on different systems with different brand printers, they all have the same issue.
I start to think if it is somewhere I didn’t set it up properly?
I have been thinking about this for days now. just try to figure it out.
If you can think of anywhere I should double check, please do let me know.
Today I read an earlier post about a similar issue here but it is with Gloriafood. but I think remote printing might be handled the same by SambaPOS?
So, I have defined Department and ticket types at OBA Leeds, and I am going there this evening to test it out. I will see if maybe that will help? I will post back the results.
Also, If you are able, can I DM you a database backup for you to test with your end? and see if it happends? that might rule out if it is a setup issue or a sambapos issue.
to this point, tbh, I am thinking this is probably a setting issue. but I don’t know where I messed it up. 