Good afternoon, any idea, anyone ?
I would hazard a guess in that there is something wrong in your code on orders section which is breaking the layout when multiple orders.
You templates would be a good place to start.
As for closing a ticket it would depend on your setup.
I would hazard another guess the template you went from was setup to work with autologout so the screen would reset on ticket close as ticket close triggered logout.
You would probably need a print action on ticket closed to sort that bit.
The general orders ?
The second screen orders ?
The template for the second screen.
I hazard a guess there is a incorrectly terminated div or something like that which is messing up the whole layout.
Can you please take a quick look if you can ?
I copied from the tutorial …
Second Screen - Closed
<l><html>
<l><head>
<l><script src="live.js#html"></script>
<l></head>
<l><body>
<l><center><img src="cbc.jpg" width=100% border=1></center>
<l><br><br>
<l><center><font size="7" color="red"><B>THIS</B></font></center>
<l><br>
<l><center><font size="7" color="red"><B>AREA</B></font></center>
<l><br>
<l><center><font size="7" color="red"><B>IS</B></font></center>
<l><br>
<l><center><font size="7" color="red"><B>CLOSED</B></font></center>
<l></body>
<l></html>
Second Screen - Idle
<l><html>
<l><head>
<l><script src="live.js#html"></script>
<l></head>
<l><body>
<l><center><img src="cbc.jpg" width=100% border=1></center>
<l><br><br><br><br><br><br>
<l><center><font size="4"><B>Welcome to</B></font></center>
<l><br>
<l><center><font size="6"><B>Culcairn Bowling &</B></font></center>
<l><center><font size="6"><B>Recreation Club Ltd</B></font></center>
<l></body>
<l></html>
Second Screen - Ticket
[LAYOUT]
-- General layout
<l><html>
<l><head>
<l><script src="live.js#html"></script>
<l></head>
<l><body>
<l><center><img src="cbc.jpg" width=100% border=1></center>
<l><pre><center><B><font size="6">Total $ {TICKET TOTAL}</font>
<L00>----------------------- Items -------------------------
<L>
{ORDERS}
<L>
[<L00>----------------------- Notes -------------------------
<L>
{NOTE}
<L>]
[<L00>-------------------------------------------------------
[<J00>Rounding|${CALCULATION TOTAL:Auto Round Up}]
[<J00>Rounding|${CALCULATION TOTAL:Auto Round Down}]
<J00>Amount Tendered|${TENDERED TOTAL}
<J00>Change Due|${CHANGE TOTAL}]
<F>-
<C00>T H A N K Y O U
<l></center></pre>
<l></body>
<l></html>
[ORDERS]
-- Default format for orders
<J00>{QUANTITY}x {NAME}|${TOTAL AMOUNT}
{ORDER TAGS}
[ORDERS:Gift]
-- Format for gifted orders
<J00>{QUANTITY}x {NAME}|**GIFT**
{ORDER TAGS}
[ORDERS:Void]
-- Nothing will print for void lines
[ORDER TAGS]
-- Format for order tags
<C00>{ORDER TAG NAME} - RRP ${PRICE}Are these template exact copy&spate from the tutorial you have followed?
Yes exact copy …
Reading that old thread, it appears many have experienced the same issue with no apparent resolution.
Give me a few minutes to set it up and I will figure out what causes this.
Yes i have read all the threads and i could see a solution, at first i was sure that the problem was the screen size but when i coonect a 7" screen the problem persists.
Set the Printer Line Count to zero (0) and let me know if that fixes it for you…
I highly recommend you use the newer method to do this, its way better and I dont think you will have issues. Go to the samba market, get the custom printer module and search up tutorials in these forums on how to set it up.
With the QMcKay suggestion the problem with the messed up screen solved but the refresh problem when ticket closed persists.
@Hasa can you point me to a tutorial ?
II think i found it but is for V5, will it work on V4 ?
I cant remember if its v5 only. Can you upgrade to v5? its only $100 for unlimited stations and time.
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In V4 it gives me this error, so I guess is only for 5
For your refresh you will need an print action in a ticket closed rule to trigger the refresh.
I would second the v5 option, it’s a bargain for the extra features and features to come, you won’t regret it.
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Everything OK , Thank you very much
The Browser Printer method is only for v5. It works very well, and it is fast.
The v4 version using live.js is ok - it was great for it’s time - but it is not nearly as responsive. I had to change the refresh interval from 1000 down to 200, and turn off Avast AV scanning on the IIS folder.
File: live.js
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In basic terms, you need to modify your template to look something like this - it is the DIV “inline-block” style tags that will allow for “side-by-side” formatting …
<div style="display:inline-block;width:50%">YOUR PICTURE</div>
<div style="display:inline-block;width:50%">YOUR TICKET</div>
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