marios
December 15, 2015, 2:50pm
1
Hi, i set a second 19" monitor for second screen for theClient … (for now all the settings are defaults just like @JohnS wrote them)
At first before Login Everything Ok
At log in everything OK
When i start to enter items everything OK with 3 sec delay but OK
If i add second item or subcategory everything messed up and it stucks, no loading , no screen change
And when the ticket closes it stays in this picture for ever, until I closed server !!
I know something has to do with the Printer Template and the screen size of course …
I read all the posts about this problem but i couldn’t figure out how to fix it ???
Anyone has any idea ???
marios
December 20, 2015, 7:39pm
2
Good afternoon, any idea, anyone ?
JTRTech
December 20, 2015, 7:44pm
3
I would hazard a guess in that there is something wrong in your code on orders section which is breaking the layout when multiple orders.
You templates would be a good place to start.
As for closing a ticket it would depend on your setup.
I would hazard another guess the template you went from was setup to work with autologout so the screen would reset on ticket close as ticket close triggered logout.
You would probably need a print action on ticket closed to sort that bit.
marios
December 20, 2015, 7:50pm
4
The general orders ?
The second screen orders ?
JTRTech
December 20, 2015, 8:05pm
5
The template for the second screen.
I hazard a guess there is a incorrectly terminated div or something like that which is messing up the whole layout.
marios
December 20, 2015, 8:11pm
6
Can you please take a quick look if you can ?
I copied from the tutorial …
Second Screen - Closed
<l><html>
<l><head>
<l><script src="live.js#html"></script>
<l></head>
<l><body>
<l><center><img src="cbc.jpg" width=100% border=1></center>
<l><br><br>
<l><center><font size="7" color="red"><B>THIS</B></font></center>
<l><br>
<l><center><font size="7" color="red"><B>AREA</B></font></center>
<l><br>
<l><center><font size="7" color="red"><B>IS</B></font></center>
<l><br>
<l><center><font size="7" color="red"><B>CLOSED</B></font></center>
<l></body>
<l></html>
Second Screen - Idle
<l><html>
<l><head>
<l><script src="live.js#html"></script>
<l></head>
<l><body>
<l><center><img src="cbc.jpg" width=100% border=1></center>
<l><br><br><br><br><br><br>
<l><center><font size="4"><B>Welcome to</B></font></center>
<l><br>
<l><center><font size="6"><B>Culcairn Bowling &</B></font></center>
<l><center><font size="6"><B>Recreation Club Ltd</B></font></center>
<l></body>
<l></html>
Second Screen - Ticket
[LAYOUT]
-- General layout
<l><html>
<l><head>
<l><script src="live.js#html"></script>
<l></head>
<l><body>
<l><center><img src="cbc.jpg" width=100% border=1></center>
<l><pre><center><B><font size="6">Total $ {TICKET TOTAL}</font>
<L00>----------------------- Items -------------------------
<L>
{ORDERS}
<L>
[<L00>----------------------- Notes -------------------------
<L>
{NOTE}
<L>]
[<L00>-------------------------------------------------------
[<J00>Rounding|${CALCULATION TOTAL:Auto Round Up}]
[<J00>Rounding|${CALCULATION TOTAL:Auto Round Down}]
<J00>Amount Tendered|${TENDERED TOTAL}
<J00>Change Due|${CHANGE TOTAL}]
<F>-
<C00>T H A N K Y O U
<l></center></pre>
<l></body>
<l></html>
[ORDERS]
-- Default format for orders
<J00>{QUANTITY}x {NAME}|${TOTAL AMOUNT}
{ORDER TAGS}
[ORDERS:Gift]
-- Format for gifted orders
<J00>{QUANTITY}x {NAME}|**GIFT**
{ORDER TAGS}
[ORDERS:Void]
-- Nothing will print for void lines
[ORDER TAGS]
-- Format for order tags
<C00>{ORDER TAG NAME} - RRP ${PRICE}
JTRTech
December 20, 2015, 8:50pm
7
Are these template exact copy&spate from the tutorial you have followed?
QMcKay
December 20, 2015, 8:57pm
9
Reading that old thread, it appears many have experienced the same issue with no apparent resolution.
Give me a few minutes to set it up and I will figure out what causes this.
marios
December 20, 2015, 9:00pm
10
Yes i have read all the threads and i could see a solution, at first i was sure that the problem was the screen size but when i coonect a 7" screen the problem persists.
QMcKay
December 20, 2015, 10:33pm
11
Set the Printer Line Count to zero (0
) and let me know if that fixes it for you…
Hasa
December 21, 2015, 9:19am
12
I highly recommend you use the newer method to do this, its way better and I dont think you will have issues. Go to the samba market, get the custom printer module and search up tutorials in these forums on how to set it up.
marios
December 21, 2015, 9:23am
13
With the QMcKay suggestion the problem with the messed up screen solved but the refresh problem when ticket closed persists.
@Hasa can you point me to a tutorial ?
marios
December 21, 2015, 9:26am
14
II think i found it but is for V5, will it work on V4 ?
Customer Display using Custom Browser Printer - basic setup.
This is the result of this setup:
[image]
Install Custom Printers Module, and restart SambaPOS.
[image]
Create a new Printer using Custom Printers > Browser Printer
Set a path and file name to print your HTML content. If left blank, the path and file will default to:
[Documents]\SambaPOS5\CustomerDisplay.html
Be sure to enter a DOT for the Printer Share Name / Port Name to enable this printer.
[image]
…
Hasa
December 21, 2015, 9:26am
15
I cant remember if its v5 only. Can you upgrade to v5? its only $100 for unlimited stations and time.
1 Like
marios
December 21, 2015, 9:37am
16
In V4 it gives me this error, so I guess is only for 5
JTRTech
December 21, 2015, 9:56am
17
For your refresh you will need an print action in a ticket closed rule to trigger the refresh.
I would second the v5 option, it’s a bargain for the extra features and features to come, you won’t regret it.
1 Like
marios
December 21, 2015, 10:00am
18
Everything OK , Thank you very much
QMcKay
December 21, 2015, 2:46pm
19
The Browser Printer method is only for v5. It works very well, and it is fast .
The v4 version using live.js
is ok - it was great for it’s time - but it is not nearly as responsive. I had to change the refresh interval
from 1000 down to 200, and turn off Avast AV scanning on the IIS folder.
File: live.js
1 Like
marios
December 25, 2015, 9:33pm
20
can anyone help me to fix my second screen landscape like the picture ?