I’m trying to figure out how to constrain the enabled and visual states for an automation command when both CStatus and VStatus states are not set for a selected order.
I’ve tried CStatus= ,VStatus= but it seems if one matches the command is displayed.
If those are not set then how would it check for that? I think it needs a state value. Maybe I am wrong. Can you set a blank value and have the state on the ticket?
If so maybe try two mappings? Probably won’t work I just don’t have my setup to test atm.
Edit: I am curious if two mappings would work. After thinking more about this.