Guys, trying to finish my POINT REWARD SYSTEM, and the only missing part is to print how many point the client earnd in the current ticket.
How to do that?, well, I have a State that tells me wich product earns points, POINTS, and I need to count how many orders do have that State.
I use
{TICKET ORDER COUNT EXP:(OS.Promotion=POINTS)}
but does not seem to work.
Need help here!! LOL
Thanks!!!
G.
JTRTech
2
Dont think this needs to be in beta section
Anyway, are you sure its the EXP: tag you need?
Well, I am lost at this point need help…
I need to count the orders that have a Promotion State = Points
Thanks!!!
g.
emre
4
So maybe order’s Promotion
state is not POINTS
. Can you show us the rule that updates the promotion state?
emre
6
Should we start a competition?
Hint: You’re setting state as Points
and calling it as POINTS
inside tag.
2 Likes
Well… look… you can give right now a WINNER BADGE…
I am lost… compeltely lost…
help!!!
Thnaks!!!
g.
QMcKay
8
It is case-sensitive @gerlandog.
You set the State to Points, but you check/filter on POINTS.
1 Like
ok, thanks!!!
Its working now as a message in close ticket…
but its still not working in the ticket template…
Am I using it wrong?
Thanks!!!
G.
QMcKay
10
Are you certain it isn’t working?
The line you highlighted in the Template, does not match the line you highlighted on the Preview…
1 Like
See, thats why I need you guys…
I am trying to figure out why is giving me 5 points, and I am working on the 2 points line… I am all messed up…
I am really sorry…
THANK YOU ALL!!!
G.