Help with TICKET ORDER COUNT EXP

V5 Question
1

Guys, trying to finish my POINT REWARD SYSTEM, and the only missing part is to print how many point the client earnd in the current ticket.

How to do that?, well, I have a State that tells me wich product earns points, POINTS, and I need to count how many orders do have that State.

I use

{TICKET ORDER COUNT EXP:(OS.Promotion=POINTS)}

but does not seem to work.

Need help here!! LOL

Thanks!!!

G.

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2

Dont think this needs to be in beta section :smile:

Anyway, are you sure its the EXP: tag you need?

3

Well, I am lost at this point need help…

I need to count the orders that have a Promotion State = Points

Thanks!!!

g.

4

So maybe order’s Promotion state is not POINTS. Can you show us the rule that updates the promotion state?

5

This is the Rule:

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Thanks!!
G.

6

Should we start a competition?

Hint: You’re setting state as Points and calling it as POINTS inside tag.

7

Well… look… you can give right now a WINNER BADGE…

:weary:

I am lost… compeltely lost…

help!!!

Thnaks!!!

g.

8

It is case-sensitive @gerlandog.

You set the State to Points, but you check/filter on POINTS.

9

ok, thanks!!!

Its working now as a message in close ticket…

but its still not working in the ticket template…

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Am I using it wrong?

Thanks!!!

G.

10

Are you certain it isn’t working?

The line you highlighted in the Template, does not match the line you highlighted on the Preview…

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11

See, thats why I need you guys…
I am trying to figure out why is giving me 5 points, and I am working on the 2 points line… I am all messed up…

I am really sorry…

THANK YOU ALL!!!

G.