For one this config task is using entities and guessing you dont have entities per staff name so not sure exactly how its even closing the ticket in the first place as you cant set an entity which doesnt exist,
Sorry, @GreatShakesBar but this config doesnt seem right to me;
Clearing the setting before closing…? No constraints
Kitchen print on command… whouldnt this be in ticket closing anyway?
Not sure whats going on here?
This is what will be recalling the ticket EVERY time.
Sure [=TN(’{ENTITY NAME:Tables}’)] on login is never going to match anything.