@JTRTech The expression doesnt seem to work in the constraint of the action to fire the ask question in the login rule. This is what you use:
[=TN('{REPORT TICKET COUNT:TS.Status=Hold) AND (TT.Hold=[:UserName])}')] > 0
However even when there is a held ticket the ask question doesnt fire. If i remove that constraint the ask questions fires and works fine, can you see what is wrong with the constraint?
EDIT: Nevermind I found it 