I need your help again. I have a pizza place and we are starting dine in today so I need to separate Takeaway menu and Dine in. Plus I need to add 10% on the bill for up to 6 people in Dine in.
I have now 2 departments and menus: Takeaway and Restaurant.
I created 2 portions for every product because they have different prices. I already see the TAKEAWAY and RESTAURANT buttons at POS.
Unfortunetely the RESTAURANT menu still giving me the TAKEAWAY prices. How can I fix that?
I have one more question if thats ok (Oh man its hard to be a beginner sometimes):
Is that possible to keep the open bills at tables? I have 10 tables configured as entities.
tickets should stay open on tables, nkt sure what you mean.
Much have changed something or gone wrong.
By default when you close an unpaid ticket thats on an entity the entity state is updated to new orders and ticket state to unpaid
Default entity screen had formatting state of status which default is orange for new orders so tables with tickets would show orange.
If not it could be a few things from broken state flow or bad automation to simple as not setting the formatting state fkr entity screen.
If you select the same table without starting a new ticket does it not open the unpaid ticket?
you have to understand that tables are not single use slots, they are links to associated tickets.
Dependkng on your setup you can have multiple unpaid tickets on an entity like tables.
If you has create ticket as ceeation method as I always do, before starting a ticket select table allows opening of unpaid tickets, if a ticket is started select table will be selecting the table for that ticket.
Its common in USA to add a gratuity to parties larger than set number so what he is asking is not unheard of. First you need to decide how you are tracking # of customers per table. Build that and then you can use constraints on # of people to decide when to apply a calculation.