How to make a ticket note mandatory

hellow, i will like to know how to make a ticket note mandatory before closing or seettling?

What would be going in the ticket note?

Just thinking if there are other options for you :slight_smile:

manual input custom queue numbers

Ticket tag would probably be a better option than note.
You would need to constrain the close and settle buttons with an interim rule which checks for existance of the ticket tag and uses a [?promt] expression to display input popup.
If its a number like that why manual? Could you not automate it on ticket created or something?

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ticket tag rocks!!! thank you very much! now i just need to print that ticket tag on my kitchen printer, and i cant find the correct tag template for that :frowning:

Print off a number thats automatic, and then print off a separate receipt for customers with that number on? Seems a lot of faffing about manually entering numbers for something.

{TICKET TAG:TagName} easy as that

Clci template help and you get a list down the right of most of the tags available, generally most are self explanitory.


CANT MAKE IT WORK IN ANY OF THESE WAYS

these is the ticket tag that i have made

get rid of the < >

he used them just as an expression

also you used an underscore in 1 and not in the other… according to your settings you need to have no underscore

<L11>Turno:{TICKET TAG:ASIGNAR TURNO}

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