I don’t do Delivery, and have no DELIVERER Ticket Tag, so I have no way to test this, so you will need to figure it out yourself by trying things.
You can try using expression:
TT.<tag name> Ticket Tagged With
Maybe:
{REPORT CALCULATION TOTAL:(CT=Delivery Charge) and (TT.DELIVERER=Joe)}
Remember, everything is cAse-sENsitive, and must match exactly. So if your Ticket Tag Name is Deliverer instead of DELIVERER, then you need to use
(TT.Deliverer=Joe)
. The same is true for the Calculation Type Name, ie.(CT=Delivery Cost)
… or whatever.
If the above works, then you can make the report a bit more “automatic” by making an @list
of Deliverers, then use that list dynamically using $1
variable, like:
[Delivery Charge by Deliverer:1, 1]
@Joe,Fred,Mark,John
>Deliverer|Charges
$1|{REPORT CALCULATION TOTAL:(CT=Delivery Charge) and (TT.DELIVERER=$1)}
That ^ produces this report:
To make it even more “automatic”, try this:
[Delivery Charge by Deliverer:3, 1]
@{TICKET TAG LIST:DELIVERER}
>Deliverer|Charges
$1|{REPORT CALCULATION TOTAL:(CT=Delivery Charge) and (TT.DELIVERER=$1)}