How to remove Items from my customer receipt

How do I remove the grey shading (labeled 1)

I would also like to know how to remove the US currency in the brackets (Labeled 2)

I would also like to know why and how to remove that 7 at the bottom of my receipts. (Labeled 3)

This is my receipt template:

    [LAYOUT]
-- General layout

East Horton
Golf Club

{TICKET DATE} {TICKET TIME}|Server: {USER NAME}
{ENTITIES}

[NOTE: {NOTE}]

-
{ORDERS}
=

{DISCOUNTS}
[Total FREE:|{ORDER STATE TOTAL:Gift}]
Subtotal:|[=F(TN('{TICKET TOTAL}')-TN('{TAX TOTAL}'))]

{TAXES}
Tax Total:|{TAX TOTAL}
{SERVICES}

TOTAL:|($[=F(TN('{TICKET TOTAL}')/20)]) {TICKET TOTAL}

-
{PAYMENTS}
[CC Info: {TICKET TAG:CCtype} ({TICKET TAG:CCdigits})]
[CHANGE:|[=F(TN('{CHANGE TOTAL}'))]]
[=
{TICKET TAG:GCN}|Balance: [=F(TN('{TICKET TAG:GCB}'))]]
*
Thank you for visting
East Horton Golf Club 
*

27,7,11,55
[DISCOUNTS]
{CALCULATION NAME} {CALCULATION AMOUNT}|{CALCULATION TOTAL}

[PAYMENTS]
{PAYMENT NAME}: | {TENDERED}

[ORDERS]
-- Default format for orders
{QUANTITY} {NAME}|{PRICE} {TOTAL AMOUNT}
{ORDER TAGS}

[ORDERS:Gift]
-- Format for gifted orders
{QUANTITY} {NAME}|FREE
{ORDER TAGS}

[ORDERS:Void]
-- Nothing will print for void lines

[ORDER TAGS]
-- Format for order tags
{ORDER TAG QUANTITY} {ORDER TAG NAME}| {ORDER TAG PRICE}

[ENTITIES:Table]
-- Table entity format
Table: {ENTITY NAME}

Please select the template code and click the </> button on the editor tool bar to show the code as is stripped in ‘plain text’ mode.

@JTRTech Sorry I don’t understand

This button;

Select the pasted code from your template then click it.

will then post like this;

CODE<J00> etc etc
    [LAYOUT]
-- General layout

East Horton
Golf Club

{TICKET DATE} {TICKET TIME}|Server: {USER NAME}
{ENTITIES}

[NOTE: {NOTE}]

-
{ORDERS}
=

{DISCOUNTS}
[Total FREE:|{ORDER STATE TOTAL:Gift}]
Subtotal:|[=F(TN('{TICKET TOTAL}')-TN('{TAX TOTAL}'))]

{TAXES}
Tax Total:|{TAX TOTAL}
{SERVICES}

TOTAL:|($[=F(TN('{TICKET TOTAL}')/20)]) {TICKET TOTAL}

-
{PAYMENTS}
[CC Info: {TICKET TAG:CCtype} ({TICKET TAG:CCdigits})]
[CHANGE:|[=F(TN('{CHANGE TOTAL}'))]]
[=
{TICKET TAG:GCN}|Balance: [=F(TN('{TICKET TAG:GCB}'))]]
*
Thank you for visting
East Horton Golf Club 
*

27,7,11,55
[DISCOUNTS]
{CALCULATION NAME} {CALCULATION AMOUNT}|{CALCULATION TOTAL}

[PAYMENTS]
{PAYMENT NAME}: | {TENDERED}

[ORDERS]
-- Default format for orders
{QUANTITY} {NAME}|{PRICE} {TOTAL AMOUNT}
{ORDER TAGS}

[ORDERS:Gift]
-- Format for gifted orders
{QUANTITY} {NAME}|FREE
{ORDER TAGS}

[ORDERS:Void]
-- Nothing will print for void lines

[ORDER TAGS]
-- Format for order tags
{ORDER TAG QUANTITY} {ORDER TAG NAME}| {ORDER TAG PRICE}

[ENTITIES:Table]
-- Table entity format
Table: {ENTITY NAME}

You have only selected the first line; you need to select the whole code.
You can edit that one and do it.

IS there anything in my template which would be causing this?

Will have a look now, but not quite right, is there not formatting tags at the begeining of each line? like <J00> <C00> etc
Maybe you cant edit one already posted LOL

Ok, so looks like you have no tax configured or applied to the product on the sample ticket, is that right?
The bit in the brackets on the total line is TICKET TOTAL /20
By looks of it the 7 is from your 27,7,11,55 - I presume this is ment to be your cash draw kick code?
The grey shading will be defined by the formatting tags at the beginning of the line…

Try once more to past the template code with the </> button,

I should look the same as it does in the printer template in samba in the preview bow on the right… -->

By looks of it would have butchered the template a little;
Have the {TAXES} insert but cant see a definition for [TAXES] layout ?!?

Hi @ConnorMCG look at this Manual

Printer Template Formatting Tags

@JTRTech sorry here is my template with its tags.

    [LAYOUT]
    -- General layout
    <EB>
    <T>East Horton
    <T>Golf Club
    <DB>
    <J00>{TICKET DATE} {TICKET TIME}|Server: {USER NAME}
    {ENTITIES}
    <EB>
    [<L00>NOTE: {NOTE}]
    <DB>
    <F>-
    {ORDERS}
    <F>=
    <EB>
    {DISCOUNTS}
    [<J00>Total FREE:|{ORDER STATE TOTAL:Gift}]
    <J00>Subtotal:|[=F(TN('{TICKET TOTAL}')-TN('{TAX TOTAL}'))]
    <DB>
    {TAXES}
    <J00>Tax Total:|{TAX TOTAL}
    {SERVICES}
    <EB>
    <J10>TOTAL:|($[=F(TN('{TICKET TOTAL}')/20)]) {TICKET TOTAL}
    <DB>
    <F>-
    {PAYMENTS}
    [<L00>CC Info: {TICKET TAG:CCtype} ({TICKET TAG:CCdigits})]
    [<J00>CHANGE:|[=F(TN('{CHANGE TOTAL}'))]]
    [<F>=
    <J00>{TICKET TAG:GCN}|Balance: [=F(TN('{TICKET TAG:GCB}'))]]
    <F>*
    <L00> 	Thank you for visting
    <L00> 	East Horton Golf Club 	      
    <F>*
    <J00>
    <XCT>27,7,11,55,7
    [DISCOUNTS]
    <J00>{CALCULATION NAME} {CALCULATION AMOUNT}|{CALCULATION TOTAL}
    
    [PAYMENTS]
    <J00>{PAYMENT NAME}: | {TENDERED}
    
    [ORDERS]
    -- Default format for orders
    <J00>{QUANTITY} {NAME}|{PRICE} {TOTAL AMOUNT}
    {ORDER TAGS}
    
    [ORDERS:Gift]
    -- Format for gifted orders
    <J00>{QUANTITY} {NAME}|**FREE**
    {ORDER TAGS}
    
    [ORDERS:Void]
    -- Nothing will print for void lines
    
    [ORDER TAGS]
    -- Format for order tags
    <J00>  {ORDER TAG QUANTITY} {ORDER TAG NAME}| {ORDER TAG PRICE}
    
    [ENTITIES:Table]
    -- Table entity format
    <L00>Table: {ENTITY NAME}

Thats the one :smile:

The grey title is defined by <T>

<T>East Horton
<T>Golf Club

Maybe change to;

<C11>East Horton
<C11>Golf Club

The 11 will make the test larger and the C is for center.

Not sure why but your previous pasted code only shows 1 seven in what I presume if your kick code…

<XCT>27,7,11,55,7

Im pretty sure thats where the 7 at the bottom is coming from.
Does the draw open?
Try without the last 7

<XCT>27,7,11,55

For the total/tax lines;

Are you using the samba tax feature?

You have

{TAXES}
<J00>Tax Total:|{TAX TOTAL}
{SERVICES}
<EB>
<J10>TOTAL:|($[=F(TN('{TICKET TOTAL}')/20)]) {TICKET TOTAL}
<DB>

The {TAXES} is not being used as that is trying to insert a [TAXES] layout which you don’t have.
As <J00>Tax Total:|{TAX TOTAL} shows as Tax Total: 0.00 you either dont have taxes setup or there is no tax on that product?!?

What is the ({TICKET TOTAL}')/20) ment to be showing? thats a 20th of the bill or 5%?

1 Like
TOTAL:|($[=F(TN('{TICKET TOTAL}')/20)]) {TICKET TOTAL}

That is simple remove the $ that you put in your code above…

This template should do what you want:
It may not fix the 7 however but I think @JTRTech was on to something about that.

[LAYOUT]
-- General layout
<EB>
<C>East Horton
<C>Golf Club
<DB>
<J00>{TICKET DATE} {TICKET TIME}|Server: {USER NAME}
{ENTITIES}
<EB>
[<L00>NOTE: {NOTE}]
<DB>
<F>-
{ORDERS}
<F>=
<EB>
{DISCOUNTS}
[<J00>Total FREE:|{ORDER STATE TOTAL:Gift}]
<J00>Subtotal:|{PLAIN TOTAL}
<DB>
{TAXES}
{SERVICES}
<EB>
<J10>TOTAL:|([=F(TN('{TICKET TOTAL}')/20)]) {TICKET TOTAL}
<DB>
<F>-
{PAYMENTS}
[<L00>CC Info: {TICKET TAG:CCtype} ({TICKET TAG:CCdigits})]
[<J00>CHANGE:|[=F(TN('{CHANGE TOTAL}'))]]
[<F>=
<J00>{TICKET TAG:GCN}|Balance: [=F(TN('{TICKET TAG:GCB}'))]]
<F>*
<L00>     Thank you for visting
<L00>     East Horton Golf Club           
<F>*
<J00>
<XCT>27,7,11,55,7

[DISCOUNTS]
<J00>{CALCULATION NAME} {CALCULATION AMOUNT}|{CALCULATION TOTAL}

[PAYMENTS]
<J00>{PAYMENT NAME}: | {TENDERED}

[ORDERS]
-- Default format for orders
<J00>{QUANTITY} {NAME}|{PRICE} {TOTAL AMOUNT}
{ORDER TAGS}

[ORDERS:Gift]
-- Format for gifted orders
<J00>{QUANTITY} {NAME}|**FREE**
{ORDER TAGS}

[ORDERS:Void]
-- Nothing will print for void lines

[ORDER TAGS]
-- Format for order tags
<J00>  {ORDER TAG QUANTITY} {ORDER TAG NAME}| {ORDER TAG PRICE}

[ENTITIES:Table]
-- Table entity format
<L00>Table: {ENTITY NAME}

[TAXES]
<J00>Tax Total:|{TAX TOTAL}
1 Like

Sorry it took so long to respond, but you guys are saviors. @Jesse @JTRTech