How to remove Table from ticket by Rule/Action

Version 4 V4 Question
1

I can remove/change table by click Change Table Button on the top left of the screen and click X on the top right to remove the table.

But I’m wondering if I can do it thru Rule/Action.

I want to create pre order ticket on main Restaurant screen which use Table but after convert those ticket to active ticket (now will be in takeout/delivery screen which use customer entity), I want it to become available for next pre order one so, I dont have to have a lot of pre order button on screen.

2

Perhaps use a Change Ticket Entity Action, and set the Entity Name to nothing.

3

Ah, I was use Entity Type Name: Customer.

It almost work.
I will stay at this screen so, I have to click <- (top left button) to apply change.

If I add close ticket action after change ticket entity action, it won’t apply.

4

So why are you creating Pre Order tickets on Tables? Maybe explain your process we can help you design it and get it working? I can usually help someone better if I understand the flow your trying to achieve.

5

The screen that most server use is Restaurant screen. This way everyone see there is order that has not been process yet.

It would be great if Entity Screen can take more than one type of entity.

6

I will try to see if it possible to use table as customer.

7

Leaving entity name blank will take you to the entity selection screen. If you are doing it inside ticket try this.

  • Set a non existing value as Entity Name (for example .)
  • Set Update Null Entity to true.
2 Likes
8

Ah, I should have tried .
I only set null entity to true and leave entity name empty.

Thank you so much,