How to stop Void printing

I don’t need KOT for Void items so please suggest me to how to disable the printing for VOID KOT. Thanks

Remove it from your template.

Sir I tried but it could not work.

[LAYOUT]
<T>Ticket
<L00>Date:{TICKET DATE}
<L00>Time:{TIME}
<L00>Table:{ENTITY NAME:Table}
<L00>Ticket No:{TICKET NO}
<F>-
{ORDERS}

[ORDERS]
<L00>- {QUANTITY} {NAME}
{ORDER TAGS}

[ORDERS:Void]
-- do not print voided orders

[ORDER TAGS]
-- Format for order tags
<L00>     * {ORDER TAG NAME}

Result is
01

Well it isn’t printing voids. Are you now saying it’s printing a blank ticket? Is your screenshot from the preview screen or demo printer?

Have you tried it with an actual printer?

yes sir its printing blank KOT and I tried it on actual printer and blank KOT printed.

Constrain the execute kitchen print if you only want the print job to execute only for new orders.

[=TN(’{ORDER STATE QUANTITY TOTAL:New}’)] > 0

By default void orders are supposed to go back to the kitchen so the cooks know to stop the order and not make it.

If you’re trying to remove or discount an order that was already made you should use gift.

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