we’ve been using SambaPOS for a couple of years now and I love it so far - although it has its quirks, most of them can be resolved with a help from this awesome forum.
What bothers me from the very begining is poor performance of the program. I’m running it on a i7-6700 with Samsung 860 EVO SSD and 16 gigs of RAM on Win10. I stripped down the fancy automation and widgets and left only what is really needed. SQL 2019 is installed locally and absolutely nothing else is running on the PC.
The thing is that SambaPOS is so slow from time to time that it is almost unusable. The PC sits there with single digits CPU usage but even navigating through the menu is a pain as it can take up to 20 seconds to get from POS screen to Manage. Printing a ticket can be a matter of half a minute (Epson printer connected via USB). The program also freezes a lot, we’re getting the not responding window at least about 5 times a day.
Here is a video where my sister is trying to open a table:
First one works, second and third take 10 seconds to open just after the window freezes for a while. No custom automation fires on table opening (is it even possible?)
It makes randomly. No matter whether the PC is freshly booted, whether 1 or 100 tickets are opened, whether it is a beginning or an end of a workperiod etc.
I want to believe that I’m doing something awfuly wrong and that there is some easy fix.
I’m looking for a way how to troubleshoot it. Is there a way to get a hint on what is slowing it down?
Is it possible that adding colors (30 colorful producst, no images) to menu items slows down the overall performance?
Thank you in advance,