How to use the Epson TM-T20II printer?

Jay1 · December 31, 2014, 5:12am

I’ve recently bought this printer and I’m really bad at setting this up. I want this printer to print out bills, I have no idea of I messed up someone.
I went to POS and quickly made a bill and tried printing it however, it didn’t work

pizzaeilat4 · December 31, 2014, 5:33am

You just need to install the printer on your pc and choose it from the drop down list on printer setting in sambapos than choose ticket printer as printer type. If you need more help let me know.

Jay1 · December 31, 2014, 5:42am

I’ve tried that, here’s what I do step to step

I go to printer and add a new printer called “Test”
For Printer Type, I’ve chosen my printer (Epson)
I go to print jobs and add a new print job also called Test and I added a print map which goes to my printer (Test)
Then I got into POS and make a quick bill however it doesn’t print
Note: If I go to reports and try to print something it works out perfectly

pizzaeilat4 · December 31, 2014, 5:52am

You also need to add an action to execute print job and make a rule to execute that action

Jay1 · December 31, 2014, 6:01am

Would you mind giving me a step to step guide? From the beginning would really be helpful too. I’m really confused at the moment and I would really apperciate it if you could do that. I’m going to be naming the printer Test and same with the printer job

pizzaeilat4 · December 31, 2014, 6:03am

Yes i can. I will just finish something here first

Jay1 · December 31, 2014, 6:07am

Thanks you very much, I appreciate this, also please start from the beginning

pizzaeilat4 · December 31, 2014, 6:17am

If you can print report than you set up everything right except what i told you

pizzaeilat4 · December 31, 2014, 6:18am

Do yo want to print bill on payment or ticket to kitchen when items added and ticket closed?

Jay1 · December 31, 2014, 6:27am

I want it just to print out a bill for the chief to refer to what to cook and for the customer to pay with.
However it hasn’t been working out for me

pizzaeilat4 · December 31, 2014, 6:30am

So you open ticket add items than customer pay and after the kitchen make the reservation?

Jay1 · December 31, 2014, 6:32am

I’ve opened the ticket but I want to print it, whenever I try to print the bill it doesn’t work
I just want to print the bill

pizzaeilat4 · December 31, 2014, 6:47am

If you can pm me your db i can check what is the issue

Jay1 · December 31, 2014, 6:56am

How do I pm a DB and what is a DB?

pizzaeilat4 · December 31, 2014, 6:58am

I’m sending you a pm

Jay1 · December 31, 2014, 7:01am

Alright, while I’m waiting can anyone else help?

pizzaeilat4 · December 31, 2014, 7:16am

check this settings

Also check this

Jesse · December 31, 2014, 3:44pm

There are some good printing tutorials in the tutorial section of forum.

Jay1 · December 31, 2014, 5:39pm

For some odd reason, it started working now, I was just testing the program, but thanks!

Hasa · December 31, 2014, 5:40pm

Download the official driver here:
https://download.epson-biz.com/modules/pos/index.php?page=prod&pcat=3&pid=3721
Run the install for the driver and follow directions, choose your exact printer and the port that it is connected under.
Once done with the install go to control panel, hardware and sound, devices and printers. Find your printer there right click on it and click printer properties. Bottom right you have “print test page”. A test page should then print in your printer, it not DO NOT proceed until you have it working.
Now go in samba printers, by default you should have ticket printer there already, double click it and for the printer selection drop down you should see your installed printer. Click it, and then for printer type choose “Ticket Printer”.
By default your printer should be printing right now unless you messed with the print jobs and templates.