Hello sir,
I need to cover one case related to wrong order
For Example
I create 3 item in order after close this order customer say this is wrong order I need to replace it
How I can handle this case?
Regards,
Gokul Hirani
You cannot modify an Order once it is submitted.
You must VOID the “wrong” order and create a new/corrected order.
I not need to change all order
I just need to 1 product from order
VOID would achieve this, it would still show on screen however unless you removed the VOID part of the ticket template it wont print…
Everything on a Ticket is an Order.
There are 4 Orders on this Ticket (left). You cannot modify any of them once they are Submitted (Ticket Closed). You can only VOID the “wrong” Order and create a “corrected” Order (right).
You would need to refund and then resell search the forum for refund button as youll need to create the refund system yourself