I want to update order after submit

V5 Question
1

Hello sir,

I need to cover one case related to wrong order
For Example
I create 3 item in order after close this order customer say this is wrong order I need to replace it

How I can handle this case?

Regards,
Gokul Hirani

2

You cannot modify an Order once it is submitted.

You must VOID the “wrong” order and create a new/corrected order.

3

I not need to change all order

I just need to 1 product from order

4

VOID would achieve this, it would still show on screen however unless you removed the VOID part of the ticket template it wont print…

5

Everything on a Ticket is an Order.

Pasted image1368×605 26.1 KB

There are 4 Orders on this Ticket (left). You cannot modify any of them once they are Submitted (Ticket Closed). You can only VOID the “wrong” Order and create a “corrected” Order (right).

6

Pasted image1366×768 41.9 KB

How can paid order to void
Because I need to change quantity after submit ordr

7

You would need to refund and then resell search the forum for refund button as youll need to create the refund system yourself