Has anyone ever had this problem before?
Somehow the users at one of our sites has done something and now you cannot enter purchasing without getting this error:
My team suggests stock looks ok
Any assistance would be welcomed
Thanks Paul.
Has anyone ever had this problem before?
Somehow the users at one of our sites has done something and now you cannot enter purchasing without getting this error:
My team suggests stock looks ok
Any assistance would be welcomed
Thanks Paul.
Can you show the detailed report.
@Jesse sorry for the delay (travelling at the moment but duty calls).
I seen a “no recipe” error before that effected COD but not one that crashes the Purchasing screen on load? Could it be a bad layout…
-----------------------------
[General Info]
Application: SambaPOS
Version: 5.1.60
Region: en
DB: SQ
Machine: RGC-SERVER
User: it.support
Date: 13/07/2018
Time: 7:25 AM
User Explanation:
it.support said ""
-----------------------------
[Exception Info 1]
Top-level Exception
Type: System.Exception
Message: Inventory calculation generated an error. Check your recipes.
Source:
-----------------------------
[Exception Info 2]
Top-level Exception
Type: System.InvalidOperationException
Message: Sequence contains no matching element
Source: System.Core
Stack Trace: at System.Linq.Enumerable.Single[TSource](IEnumerable`1 source, Func`2 predicate)
at Samba.Modules.InventoryModule.WarehouseInventoryViewModel.UpdateSelectedWarehouse(Int32 warehouseId)
at Samba.Modules.InventoryModule.WarehouseInventoryViewModel.Refresh(Int32 warehouseId)
at Samba.Modules.InventoryModule.InventoryModule.OnNavigate(String parameterName)
-----------------------------
[Assembly Info]
mscorlib, Version=4.0.0.0
Samba.Services, Version=1.0.0.0
Samba.Domain, Version=1.0.0.0
Samba.Infrastructure.Data, Version=1.0.0.0
System.ComponentModel.Composition, Version=4.0.0.0
System.Core, Version=4.0.0.0
PresentationCore, Version=4.0.0.0
DevExpress.Xpf.LayoutControl.v14.1, Version=14.1.13.0
System.Xml, Version=4.0.0.0
DevExpress.Xpf.Grid.v14.1, Version=14.1.13.0
System, Version=4.0.0.0
DevExpress.Xpf.Grid.v14.1.Core, Version=14.1.13.0
WindowsBase, Version=4.0.0.0
System.Xaml, Version=4.0.0.0
PresentationFramework, Version=4.0.0.0
Samba.Infrastructure, Version=1.0.0.0
Microsoft.Practices.Prism, Version=4.0.0.0
System.Runtime.Serialization, Version=4.0.0.0
Microsoft.Practices.Prism.MefExtensions, Version=4.0.0.0
DevExpress.Xpf.Core.v14.1, Version=14.1.13.0
Samba.Presentation.Services, Version=1.0.0.0
System.Windows.Forms, Version=4.0.0.0
System.Drawing, Version=4.0.0.0
Stateless, Version=1.0.0.0
Samba.Persistance, Version=1.0.0.0
PropertyTools, Version=2012.4.14.1
Samba.Localization, Version=1.0.0.0
ReachFramework, Version=4.0.0.0
EntityFramework, Version=6.0.0.0
FluentValidation, Version=3.4.0.0
Omu.ValueInjecter, Version=2.3.0.0
Microsoft.Practices.ServiceLocation, Version=1.0.0.0
Microsoft.CSharp, Version=4.0.0.0
-----------------------------
[System Info]
Operating System
-Microsoft Windows Server 2012 R2 Essentials
--CodeSet = 1252
--CSDVersion =
--CurrentTimeZone = 480
--FreePhysicalMemory = 11224876
--OSArchitecture = 64-bit
--OSLanguage = 1033
--ServicePackMajorVersion = 0
--ServicePackMinorVersion = 0
--Version = 6.3.9600
Machine
-RGC-SERVER
--Manufacturer = HP
--Model = ProLiant ML110 Gen9
--TotalPhysicalMemory = 25499389952
--UserName = RGC\it.support
-----------------------------
It kinda looks like it can’t find the Warehouse.
Is it reproducible? Did you changed a warehouse type to hidden?
I will check for warehouse type - is that on product or system?
Yes it happens every time we open warehouse tile.
Can you send me your backup?
Legend Emre!
User has added a new Warehouse and it was hidden.
So important to have your tips and pointers in the right direction
Thank you.
PS: I might add Emre
Without searching SQL Studio (not knowing what to look for) it pretty hard to see what a user may have entered for the Purchase Order from this:
Trying to find where they used this warehouse as I think it was just a typo which brought the system down…
Hi @emre
Just for completeness this was the hidden warehouse BUT not stock was assigned to it?
I also think I found the offending Workstation and here is the log with something new:
Till1 said "Adding Supplier"
I think that Supplier was always hidden and they accidentally used it by typo and then crashed the system. All other LOGS after that do not give this message just blank…
-----------------------------
[General Info]
Application: SambaPOS
Version: 5.1.60
Region: en
DB: SQ
Machine: DESKTOP-J72LTAR
User: Till1
Date: 13/07/2018
Time: 5:44 AM
User Explanation:
Till1 said "Adding Supplier"
-----------------------------
[Exception Info 1]
Top-level Exception
Type: System.Exception
Message: Inventory calculation generated an error. Check your recipes.
Source:
-----------------------------
[Exception Info 2]
Top-level Exception
Type: System.InvalidOperationException
Message: Sequence contains no matching element
Source: System.Core
Stack Trace: at System.Linq.Enumerable.Single[TSource](IEnumerable`1 source, Func`2 predicate)
at Samba.Modules.InventoryModule.WarehouseInventoryViewModel.UpdateSelectedWarehouse(Int32 warehouseId)
at Samba.Modules.InventoryModule.WarehouseInventoryViewModel.Refresh(Int32 warehouseId)
at Samba.Modules.InventoryModule.InventoryModule.OnNavigate(String parameterName)
-----------------------------
Hope that helps.
SambaPOS autoselects first warehouse when we click on warehouses button. It looks like hiding first warehouse or hiding all warehouses cases didn’t handled. I’ll commit a fix for that.
Let me know if you notice something related on next update.