We are having an issue with the KDS app on our tablet:
When the chefs tap ‘order complete’ it is taking an extended amount of time to complete the items and clear the ticket. The more tickets we have in the queue the longer it seems to take. Sometimes up to several minutes if more then 5 or 6 orders are loaded.
Does anyone have ideas on how we could speed this up as it slows our workflow right down when busy.
more info on which KDS solution are you using? android? iOS? pc via remote access? or custom code from the forum?
There is an inherent issue with all the KDS printer tasks when the database tasks table become too large in size and it does slow things down. I’m not sure if the team has implemented a (delete completed/old tasks from table) function or not.
Hi,
sorry more info:
KDS is currently running from playstore on a dedicated Android tablet. message server is believe is on a decent server but ill see if we can expand the ram. would it help to share those system stats?
I really appreciate the KDS app and its possibilities, very much hoping the second version will introduce some reporting aspects and a little more control. any timeframe for when the second version ships?