KDS V3.26.1103 + SambaPos 5.7.32

V5 Question
1

Hi there,

I have just installed fresh SambaPOS 5 Pro with 1 x KDS licenses.

Both have been activated, I have followed the instructions, created the PDA/KDS users with permissions.

Setup SQL with Messaging Service

Created the Kitchen State

Updated the Menu and sent it to the tablet.

The KDS Tablet can see the messaging server and connects to the Server but when I create a ticket for a order the ticket is not being sent to the KDS it appears on the main device but not the kitchen display.

KDS Settings have been updated, and the device can be seen in SambaPOS, groups have been selected.

KDS just displays Online 0/0 orders, whilst SambaPOS on main server shows several tickets.

Any ideas on what this could be?

2

Ok. What is your license email. We will check this situation.

3

Original Email removed from post..

4

Ok. Please re-run licensing again. That will be solve this problem

5

Ok thanks, will try again this evening..

6

Yes now it is working..

I need to do another setup also, can you advise me what was wrong so dont make same issue again. Thanks

7

Just about licensing. Is there any expired license in that account ?