uzi9mm
November 19, 2015, 6:39pm
1
Hi,
I am using the below template
[LAYOUT]
<C00>
<C00>
<C00>
<C00>
<C22>ORDER {TICKET NO}
{ENTITIES}
<J00>Date:{TICKET DATE}|Time:{TIME}
<F>-
{ORDERS}
<C00>
<C00>
<C00>
<C00>
<C00>
<B>
[ORDERS]
<EB>
<L01>{QUANTITY} x {NAME}
<DB>
{SORTED ORDER TAGS}
[ORDERS GROUP|ORDER STATE:Course:Starter,Main,bread & rice,Desserts]
<C00>
<F>-
<C11>** {GROUP KEY} **
<C00>x{QUANTITY SUM}
<C00>
[ORDERS:Void]
<J10>{QUANTITY} x {NAME}|**Void**
{SORTED ORDER TAGS}
[SORTED ORDER TAGS]
-- Format for order tags
<L00> [=(TN('{ORDER TAG QUANTITY}') > 1 ? ' {ORDER TAG QUANTITY}x ' : ' ')] {ORDER TAG NAME}
[ENTITIES:Table]
-- Table entity format
<C11>Table: {ENTITY NAME}
[ENTITIES:Customer]
-- Customer entity format
<C11>Customer: {ENTITY NAME}
<C00>Phone: {ENTITY DATA:Phone}
My question is how do I define “[ORDERS GROUP|ORDER STATE:Course:Starter,Main,bread & rice,Desserts]”
Where do I need to do to group orders this way and tag products like this?
I have used product tag but the products do not show in order.
emre
November 19, 2015, 6:49pm
2
You grouped by order state? I couldn’t understand how it relates with product tags.
Better show us the issue on a ticket.
uzi9mm
November 19, 2015, 7:48pm
3
Okay hence the confusion.
In the above template how do I group the orders as in starters, mains etc?
Do I use the groupe code here “[ORDERS GROUP|ORDER STATE:Course:Starter,Main,bread & rice,Desserts]”
My order items are not grouped as per starters, mains and drinks.
JTRTech
November 19, 2015, 10:25pm
4
But where are the orders getting their course states?
I do similar but use a product custom tag like your kitchen field.
Then have a rule for order added which applies the tag to the order as a kitchen course state.
Also make sure case is correct as most things are case sensitive (bread & rice)
QMcKay
November 20, 2015, 12:57pm
5
Product Group (GroupCode), Product Tag (ITEM TAG), Custom Product Tag (PRODUCT TAG) and Order States are all different things.
Notice the word STATE in there? You have not defined a State. Have a look at this:
You can group items by Custom Product Tags with [GROUP|PRODUCT TAG:X] switch. I’ve added custom sorting for that switch.
Configure new Custom Product Tag.
[image]
New editor will appear on product pages.
[image]
Use new Product Tag Editor to configure all tags.
[image]
Configure Kitchen Print Template to activate grouping. You can define sort order of tag values by typing comma separated tags inside grouping switch.
[image]
The syntax is:
[ORDERS GROUP|PRODUCT TAG:<tag name>:<s…