License Not Activatable

Hi there,

The SambaPOS V5 Version we are using is always showing “Unregistered Trial” on the top left, and the activate button is not clickable after signing in with our account. I put a couple of screenshots below. Any ideas or fixes?


Presuming you have a licence?
Login at cp.sambapos and clear database keys then reactivate.

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Yes we do. We will try that and keep you posted.

Fixed this issue. Thank you very much for your instruction!

https://kb.sambapos.com/en/5-5-8-a-how-to-activate-license-unregistered-trial/

Heres a link to the knowledge base article on how to do it step by step. hope that helps

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Thank you, we fixed this issue by doing a “clear key” operation.

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