So kendash said “the action is used to place an Entity into memory for further processing”? What can be done with Supplier after LOAD ENTITY as I would like to store some custom data with ACTION:Update Entity Data.
Is the problem because I am inside a Ticket?
Ok - so CHANGE TICKET ENTITY is required and returns Custom Data - BUT it attaches to the Ticket. I guess I will need to unattached when I am done updating Custom Data Fields? Surely you must be able to access all Entity Fields outside of a Ticket…
Umm let me check this link out.
Looks like if I am in Ticket then I MUST use “In Ticket Commands”.