Yes so when we take payment the money goes into a liability account for later use. When the certificate is redeemed the money moves from liabilities to payments.
If no payment is taken then the liabilities account will be down when the voucher is redeemed
Where can this discrepency be shown in our records?
I think a free gift cert is essentially a discount voucher.
In Ireland we only pay tax on actual money recieved. That is why I am trying to diffrenciate between a paid certificate and a free voucher or loyalty credit. The way it is now I would essentially be overpaying tax on money I never actually received.
Yes or you could use a custom button in the menu if thats where you would prefer the button be.
I always overcomplicate things too when I am trying to work something out. Then a quick post on the forum gives a really simple (obvious) soluition making me feel like an idiot. But thats why outside perspective is always a great tool. Without other users input on this forum, I would probably spend days staring at problems, completly overlooking the solution.