Mark ticket Open & remove mark ticket action not working


this rule will close and block the Table from being opened by a different Waiter who is not assigned to that Ticket, it works along with the Ticket Open Event


this rule works when current user doesnt match with the Waiter entity name on the ticket then it will show the message You cannot view this Table,Please contact the owner, it will only work with Userroles who are not Admin


when Ticket is open in another Terminal then it will Close the same Ticket if its open in a different Terminal
then it will show a message that shows the ticket is open on which terminal


this Display Ticket Event updates the States with the Waiter Name and Open status so other waiters can know that the ticket is Open


this Ticket Closed Event clears the Openstatus and the Terminal Lock so it can be opened in another terminal