Ive had this issue for a couple of weeks now if i make any changes in “manage” and save new settings etc if i then go back to the navigation menu and go back into POS my menu does not display and it looks like this, i then have to log out and back in for it to appear (the bit that is appearing now i…

It may be a default menu for ticket type. Did you check that?

I have seen similar no menu senario, that setup didn’t use fast menus but did have switch menu on login based on time for a day and evening menu. I just presumed it was side effect of switching to a non ticket/department assigned menu.

Typically when it changes like that it’s loading a menu that’s set as default for the active ticket type.

yea it is a menu set as default for the ticket type, how do i fix do i need to remove the menu from the ticket type?

Yes remove it and leave it blank

just checked and its already blank so thats not the issue, any other ideas?

How are you setting menu on start/login? I always guessed it was because I had set to blank and set menu via switch menu on login and that being in manage bypassed this loading of menu via switch menu on login leaving access to POS without menu loaded.

just one rule on user login to load menu which works fine and loads, but now when doing any changes in manage and going back to nav screen and entering pos the menu doesnt load and i need to logout and in again

Is it not loading or is it loading the wrong menu? Do you have any menus that have no products?

just not loading, yea they all have products

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Menu not appearing after making changes in settings

V5 Issue

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