Hi Sambapos Family,
i am getting the following message
can some one guide me to resolve this i have not made changes in the printer or printer template
can some one guide me to resolve this i have not made changes in the printer or printer template
There may be an empty space between two <> tags. It would be more helpful if you could see the ticket template.
1 Like
[LAYOUT]
– General layout
Ticket
MCSwietie
Hendrikstraat 167C
Paramaribo - Suriname
Tel: +597-8562929
Date:{TICKET DATE}
Time:{TIME}
{ENTITIES}
Ticket No:{TICKET NO}
-
{ORDERS}
=
{DISCOUNTS}
[Total Gift:|{ORDER STATE TOTAL:Gift}]
{SERVICES}
Total SRD:|{TICKET TOTAL}
{PAYMENTS}
=
ENJOY YOUR 100% HALAL FOOD!
[DISCOUNTS]
{CALCULATION NAME} %{CALCULATION AMOUNT}|{CALCULATION TOTAL}
[SERVICES]
{CALCULATION NAME}|{CALCULATION TOTAL}
[PAYMENTS]
{PAYMENT NAME}|{PAYMENT AMOUNT}
[ORDERS]
– Default format for orders
- {QUANTITY} {NAME}|{TOTAL PRICE}
{ORDER TAGS}
[ORDERS:Gift]
– Format for gifted orders
- {QUANTITY} {NAME}|GIFT
{ORDER TAGS}
[ORDERS:Void]
– Nothing will print for void lines
[ORDER TAGS]
– Format for order tags
{ORDER TAG NAME} | {ORDER TAG PRICE}
[ENTITIES:Table]
– Table entity format
Table: {ENTITY NAME}
[ENTITIES:TakeOut]
{ENTITY NAME:TakeOut}
[ENTITIES:Customer]
– Customer entity format
Customer Name: {ENTITY NAME}
Customer Phone: {ENTITY DATA:Phone}
If this is only happening on one ticket or seemingly random tickets, check entity custom data for brackets [ ] and ticket note, too. Really, check any user inputted data that may be used in a template.
If it’s every ticket, check the mappings for the print job - there may be something invalid that is in one of the mappings. Sometimes I’ve removed all mappings, saved the print job, then stared over.