So I have been following “States” through with reference to this post:
The question I have is on installation my default States are as follows:
@emre article refers to a number of “Ticket States” as follows:
Default States
On first installation we crate some states by default.
•Entity States (Tables, Customers)◦State Name : Status◾New Orders
Available
Bill Requested
•Ticket States ◦State Name : Status◾New
New Orders
Unpaid
Locked
Paid
•Order States ◦State Name : Status◾New
Submitted
◦State Name : GStatus◾Gift
Void
I can see the reference to Ticket States in “New Ticket Creating Rule” or “New Order Adding Rule” but I have no definitions for Ticket States such as “New Orders” or “New”.
THEREFORE: Can someone please confirm:
Definitions as my pic above are used to apply colour states and other bits of data such as display format, show on… and are not mandatory.