MULTIPLE TAX CALCULATION print wrong

V5 Question
1

Hello, can you please help me with an issue im having with calculating multiple taxes.?

I have taxes set up as 21% and 15% fopr different products specified in products->tax templates->mappings

for some reason the calculation on bill is

15% - taxable amout 15% - tax 15% - correct
21% - taxable amout 21%+15% - tax 21%+15% - incorrect

dont reallz know where to look to fix this issue

Thank you for your help,

I have been using samba for around 5-6 years now, bought licence about 2 years ago - monez well spent… :smile:

2

Show your Printer Template. Copy and past the template code into the forum.

3 
<C00>Obsluhujici : {USER NAME}
<L00>Datum:{TICKET DATE}
<L00>Cas:{TIME}
<L00>Ticket:{TICKET NO}
{ENTITIES}

<F>-
{ORDERS}
<F>=
<EB>
{DISCOUNTS}
{TAXES}
[<J10>Total Gift:|{ORDER STATE TOTAL:Gift}]
{SERVICES}
<J10>Total:|{TICKET TOTAL}
{PAYMENTS}
<DB>

<F>=
<C10>Tesime se na Vasi dalsi navstevu!
<C11>+420 723 055 388
<C00>www.guest-restaurant.com


[DISCOUNTS]
<J00>{CALCULATION NAME} %{CALCULATION AMOUNT}|{CALCULATION TOTAL}

[SERVICES]
<J00>{CALCULATION NAME}|{CALCULATION TOTAL}

[PAYMENTS]
<J00>{PAYMENT NAME}|{PAYMENT AMOUNT}



[ORDERS]
-- Default format for orders
<J00>- {QUANTITY} x {NAME}|{TOTAL PRICE}

{ORDER TAGS}

[ORDERS:Gift]
-- Format for gifted orders
<J00>- {QUANTITY} {NAME}|**GIFT**
{ORDER TAGS}

[ORDERS:Void]
-- Nothing will print for void lines

[ORDER TAGS]
-- Format for order tags
<J00> * {ORDER TAG NAME} | {ORDER TAG PRICE}

[ENTITIES:Table]
-- Table entity format
<L11>Table: {ENTITY NAME}

[ENTITIES:Customer]
-- Customer entity format
<J11>Customer: {ENTITY NAME} | {ENTITY DATA:Phone}

[TAXES]
<C00> {TAX NAME} | ZÁKLAD - {TAXABLE AMOUNT}CZK | DPH - {TAX AMOUNT}CZK
<F>-
4

Show your Tax Template Mappings, then show an example of an “incorrect” print.

5

I may be wrong and won’t know until you show us examples of why you think its wrong, however many times I see these questions and a lot of the time the tax calculation is correct but the understanding of how it works by the customer is not.

6

I dont really know how, but i fixed it, i found the mappings were wrong before, but it was still happening after i fixed that. I turned samba off and than restaureted the pc, and since than its all good. But the problém was happening on certain tickets, its like it was triggered by one or two products.