So what my client is planning to do is have a self-service restaurant where he has tablets on the tables and the client can order directly from the tablets
Now, this is heavy modification because there will be two type of menu.
The first menu will have ingredients and the client will choose from the list of ingeredients to make a sandwich and he can then submit the order.
The second menu will have 10 questions, and a sandwich will be determined by the answers of the client to these questions.
Where I’m stuck is how do we give the option to the client to choose which type of an order he wants? Keep in mind that I want to modify the main screen using the navigate module to have just two simple buttons.
So are we gonna have two departments and two ticket types and two menus, and ask the questions by popups?
You probably don’t need 2 Departments or 2 Ticket Types. But you can if you want I guess… just know that you cannot mix Ticket Types - you cannot merge 2 Tickets that are different Ticket Types.
You can probably just use the Change Screen Menu Action to decide which Menu to present, and which Automation flow to use, based on something like a Ticket Tag that contains the “pseudo-department”.
They click Button1 … Ticket Tag is set to “DEP1”, and your automation contains constraints for the Ticket Tag to do whatever pertains to “DEP1”.
They click Button2 … Ticket Tag is set to “DEP2”, and your automation contains constraints for the Ticket Tag to do whatever pertains to “DEP2”.